Cypress Creek used EntranceIQ Visitor Management Software for our visitor management process.
What This Means for You:
EntranceIQ has user-friendly features, including:
● Quick and easy visitor registration
● Real-time notifications and updates about visitor arrivals and departures
What if I need help?: In your activation email, you’ll receive access to a tutorial and other tips.
The activation email will be “Welcome to EIQ” which will come from “[email protected].” This email will explain how to download the new resident’s app called EIQ Connect and activate your account.
If you need additional help throughout the transition, the EntranceIQ team will be available to provide support and assistance. Our property management team from Tallfield is also on tap to provide further assistance.
Please reach out by emailing at [email protected]. Some people with older mobile devices may need additional troubleshooting guidance, which Tallfield can provide.
Having transponder trouble or need a new transponder?
If you suspect that your transponder sticker isn’t working, please email [email protected] with the following info and we’ll have your information checked or re-entered in the system:
● Transponder sticker #
● License plate #
● Car make and model
● Name and address
If you need a new gate transponder sticker, they are available at the West Gate, Monday through Friday from 7 a.m. until 3 p.m. The stickers cost $25 each, payable by check or money order, made out to CCPOA. Please bring the vehicle requiring the transponder with you to the West Gate. Proof of residence must also be provided.
Contact Aaron Hallyburton at [email protected] if you have questions or have trouble with gate access.